
Privacy Policy
Concerned about the protection of your privacy, we attach great importance to the confidentiality of the personal data that you transmit to us.
We would like to explain to you through this personal data protection policy (hereinafter "Policy"), the nature of the personal data that we collect, the way in which we process it, the measures we take to ensure its security and the nature of your rights.
Our Policy may be updated by us at any time and such changes will be effective immediately. We therefore invite you to refer to it regularly in order to be aware of its latest available version.
By using our website www.lessencedharmonie.fr (hereinafter referred to as the “Site”), you declare that you accept the terms of this Policy and consent to our collection, use and disclosure of your data. personal in accordance with the Policy. This Policy applies to all personal data that you provide to us directly or indirectly. In case of disagreement with the terms of the Policy, we invite you not to use our site.
1. WHEN DO WE COLLECT YOUR DATA?
We collect, directly or indirectly through our service providers, personal data from you, in particular when:
You create an account on our Site,
You are browsing our site
You log in to your account on our Site
You use your account on our Site,
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You subscribe to our newsletter,
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You place and pay for an order on our Site,
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You use our loyalty program,
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You write a customer review, a comment on our social networks or on our Site,
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You contact us through various channels, including contact forms, by post or by telephone,
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You participate in a game or contest, product tests, satisfaction surveys, surveys,
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You share content on social networks using a hashtag #essencedharmonie or hashtags that we offer,
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You have given your consent to third parties to send us personal data about you,
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You share your content with us on our.
We only collect your personal data when it is strictly necessary and legal. We are committed to collecting only the minimum personal information necessary for the purposes covered by this Policy. In the event that we need to use your personal data for purposes not covered by this Policy, additional consent will be provided to you. request. Such consent is not mandatory but will sometimes be necessary for us to be able to respond to your needs/requests. Please note, however, that your consent will not be required if our processing of your personal data is justified by a legitimate reason, provided that such use does not adversely affect your own rights and interests
2. HOW DO WE COLLECT YOUR DATA?
We may collect personal information about you from a variety of sources, including:
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Personal data collected directly, that you voluntarily communicate to us, in particular via collection forms. (for example: surname, first name, contact details, etc.);
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Personal data collected indirectly, automatically or with your express consent when using our Site;
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Personal data you choose to share when using third party sites, which we have collected from other sources;
Personal data about you from other legitimate sources, including commercially available sources, such as public databases, data aggregators, etc.
3. WHAT PERSONAL DATA DO WE COLLECT?
In this Policy, “your personal data” means information or pieces of information that directly or indirectly identify you. This typically includes information such as your name, address, profile picture, email address and phone number, but may also include other information such as your IP address, shopping habits, style information of life or your preferences.
Although the precise detail of the personal data we collect varies according to specific needs, we generally collect the following data:
When browsing our Site and/or logging into your account:your surname, first name, e-mail address, connection data, technical data including your IP address, navigation information relating to your terminal
When creating your account on our Site:your surname, first name, email address, date of birth, skin type, Facebook ID (if connection linked to Facebook)
When subscribing to our newsletter:Your email address
When ordering a product or service offered on our Site: your surname, first name, e-mail address, the content of your order, billing address (the type of address: home, work, etc.), delivery address, mobile/landline telephone number
When paying for products and/or services ordered on our Site:your surnames, first names, the order number, the amount of the order as well as the number of your credit card and its expiry date
When submitting your opinion on a product and/or service offered on our Site, or our social networks:The content of your review
When submitting content to our social networks:The deposited content (image, photograph, video, opinion, etc.)
When you contact our Consumer Service:your surname, first name, e-mail address, postal address, date of birth, telephone number, order number, the content of your request.
During your participation in games/contests, product tests, satisfaction surveys, surveys: your last name, first name, e-mail address, date of birth, your content related to the participation (photographs, videos, opinions, comments etc.), Facebook ID
During your visit to a trade show, an exhibition:your surnames, first names, telephone number, e-mail address, electronic address, postal address, date of birth
When you authorize third parties to transmit data to us:The content of the data you provide to them.
These data are collected fairly; no collection is carried out without people's knowledge and without their being informed.
4. FOR WHAT PURPOSES DO WE COLLECT YOUR DATA?
The data collected during navigation is subject to automated processing for the purpose of:
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Verify the identity of people;
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Ensure and improve the security of the services;
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Develop, operate, improve, provide and manage the Site;
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Contextualize and improve the User's experience;
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Send information and contact people, including by e-mail;
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Target advertising content;
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Avoid any illicit or illegal activity;
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Enforce the conditions relating to the use of the Site.
The data collected when using the contact form or the contact email address is subject to automated processing for the purpose of:
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Verify the identity of people;
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Ensure and improve the security of the services;
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Contextualize and improve the User's experience;
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Send information and contact people, including by e-mail;
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Target advertising content;
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Avoid any illicit or illegal activity.
The data collected during registration is subject to automated processing for the purpose of:
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Execute its contractual commitments;
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Verify the identity of people;
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Ensure and improve the security of the services;
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Develop, operate, improve, provide and manage the Site;
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Contextualize and improve the User's experience;
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Send information and contact people, including by e-mail;
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Avoid any illicit or illegal activity;
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Enforce the conditions relating to the use of the Site.
The data collected when using the newsletter form is subject to automated processing for the purpose of:
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send newsletters to the User.
Legal bases for processing
The data collected during browsing has the legal basis of the Publisher's legitimate interest, namely to carry out an analysis of behavior on the Site and to obtain improved security and operation of the Site. Some of this data, such as that resulting from the installation of certain cookies, may have the consent of individuals as its legal basis.
The data collected when using the contact form or using the contact email address has the legal basis of the consent of the persons concerned.
The data collected during registration has a contractual relationship as its legal basis.
The data collected when using the newsletter form has the legal basis of the consent of the persons concerned.
Data recipients
The data collected can only be viewed by the members of the Publisher's management, by the staff in charge of preparing your order as well as by the staff in charge of managing the Site, and are never made freely viewable by a person. third-party physics.
Duration of retention of personal data
Personal data collected during navigation is kept for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months, or until the withdrawal of the consent of the persons concerned.
The personal data collected when using the contact form or when sending to the contact email address are kept for a reasonable period necessary for the proper management of the User's request, and for a maximum of 12 months.
The data collected during registration is kept for the duration of the contractual relationship between the Publisher and the User.
The data collected when using the newsletter form is kept until the consent of the persons concerned is withdrawn.
At the end of each of these periods, the Publisher will archive this data and keep it for the time during which its responsibility may be called into question.
After this retention period, the Publisher undertakes to permanently delete the data of the persons concerned.
Security and confidentiality of personal data
Personal data is stored in secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulations and the national legislation in force.
Minimization of personal data
The Publisher may also collect and process any data voluntarily transmitted by a User, in particular via the free field of the contact form.
The Publisher directs Users as much as possible when they provide useless or superfluous personal data.
The Publisher undertakes to keep and process only the data strictly necessary for its activities, and will delete any non-useful data received as soon as possible.
Respect for rights
You have the following rights regarding your personal data, which you can exercise by writing to us at our postal address or by sending an email to the following address: lauraperagin-pro@outlook.fr.
Right to information, access and communication of data
You have the possibility to access the personal data which concern you.
Due to the obligation of security and confidentiality in the processing of personal data incumbent on the Publisher, your request will only be processed if you provide proof of your identity, in particular by producing a scan of your valid identity document (if requested by email) or a signed photocopy of your valid identity document (if requested in writing), both accompanied by the words "I swear that the copy of this identity document conforms to the original. Done at … on …”, followed by your signature.
To help you in your approach, you will findhere a letter template developed by the CNIL.
Right of rectification, deletion and right to be forgotten
You have the option of requesting the rectification, updating, blocking or deletion of your personal data which may prove to be inaccurate, erroneous, incomplete or obsolete.
You can also define general and specific directives relating to the fate of personal data after your death. If necessary, the heirs of a deceased person may demand that the death of their loved one be taken into account and/or that the necessary updates be made.
To help you in your approach, you will findhere a letter template developed by the CNIL.
Right to object to data processing
You have the possibility to object to the processing of your personal data.
To do so, you should send an email to the following address: lauraperagin-pro@outlook.fr. In this email, you will need to specify the data you wish to see deleted as well as the reasons justifying this request, except in the case of commercial prospecting.
Right to data portability
You have the right to receive the personal data you have provided to us in a transferable, open and readable format.
Right to restriction of processing
You have the right to request that the processing of your personal data by the Publisher be limited. Thus, your data can only be kept and no longer used by the Publisher.
Withdrawal of consent
Your consent is essential for the processing of your data by the Publisher. However, you can withdraw it at any time. This withdrawal will lead to the deletion of personal data concerning you.
The services requiring the processing of your data by the Publisher will nevertheless no longer be accessible.Reply duration
The Publisher undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.
Complaint to the competent authority
If you consider that the Publisher does not respect its obligations with regard to your personal information, you can address a complaint or a request to the competent authority. In France, the competent authority is the Cnil to which you can send a requesthere.
Transfer of collected data
Transfer to partners
The Publisher informs you that we use authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and have communication of the data collected on the Site.
The Publisher has previously ensured the implementation by its service providers of adequate guarantees and compliance with strict conditions in terms of confidentiality, use and data protection, for example via the US PrivacyShield.
The User consents to the data collected being transmitted by the Publisher to its partners and being processed by these partners within the framework of third-party services, namely:
No known partner at this time.
Transfer on requisition or judicial decision
The User also consents to the Publisher communicating the data collected to any person, upon requisition by a state authority or by judicial decision.
Transfer as part of a merger or acquisition
If the Publisher is involved in a merger, a sale of assets, a financing transaction, a liquidation or bankruptcy or in an acquisition of all or part of its activity by another company, the User agrees that the data collected are transmitted by the Publisher to this company and that this company operates the processing of personal data referred to in this privacy policy instead of the Publisher.
ARTICLE 5. TRACKER/COOKIE POLICY
When you first connect to the Publisher's Site, you are warned by a banner at the bottom of your screen that information relating to your browsing may be saved in files called "cookies". Our policy on the use of cookies allows you to better understand the provisions that we implement in terms of navigation on our Site. It informs you in particular about all the cookies present on our Site, their purpose, and gives you the procedure to follow to configure them.
Use of trackers/cookies
The Publisher of this Site may proceed to the implementation of a cookie and other tracer on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you a smooth and optimal navigation on our website.
“Cookies” (or connection cookies) are small text files of limited size that allow us to recognize your computer, tablet or mobile phone for the purpose of personalizing the services we offer you.
To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies likely to be used on the Publisher's site, their name, their purpose and their retention period.
5.2. Purposes of plotters
With the help of the information contained in the tracers and cookies used, the Publisher can analyze the frequentation and the use made of the Site and, if necessary, facilitate and improve navigation, carry out prospecting operations, develop commercial statistics. or display targeted advertisements.
What are cookies used for?
Essential cookies:These cookies allow the activation of essential functionalities such as security, identity verification and network management. These cookies cannot be disabled (below)
Cookie name Objectif _cc781905-5cde- 3194-bb3b-136bad5cf58d_ Duration
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hs _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb 3b-136bad5cf58d_ Utilisé pour des raisons de sécurité _cc781905-5cde-3194- bb3b-136bad5cf58d_ _cc781905- 5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b -136bad5cf58d_ _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5c de-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b -136bad5cf58d_ _cc781905-5cde -3194-bb3b-136bad5cf58d_ Session
svSession _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905- 5cde-3194-bb3b-136bad5cf58d_ Used in connection with user login _cc7 81905-5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194- bb3b-136bad5cf58d_ _cc781905- 12 months
SSR-caching _cc781905- 5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b -136bad5cf58d_ _cc781905-5cde -3194-bb3b-136bad5cf58d_ Utilisé pour indiquer le système à partir duquel le site was rendered _cc781905-5cde-3194-bb3 b-136bad5cf58d_ _cc781905- 5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b- 136bad5cf58d_ 1 minute
wixCIDX _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ Used for system monitoring/debugging _cc781905 -5cde-3194-bb3b-136bad5cf58d_ _cc7819 05-5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194- bb3b-136bad5cf58d_ _cc781905- 5cde-3194-bb3b-136bad5cf58d_ 3 months
wix_browser_sess _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ Utilisé pour la surveillance/débogage du système _cc781905- 5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf58d _ _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ Session
Essentielconsent-policy _cc781905- 5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b -136bad5cf58d_ Utilisé pour les paramètres de la bannière de cookie _cc781905-5cde -3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b- 136bad5cf58d_ _cc781905-5cde-3194-bb3b-1 36bad5cf58d_ _cc781905-5cde- 3194-bb3b-136bad5cf58d_ 12 months
smSession _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ Utilisé to identify members connected to the site _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194- bb3b-136bad5cf58d_ Séance
TS* _cc781905-5cde -3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b- 136bad5cf58d_ _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-b b3b-136bad5cf58d_ Used for security and anti-fraud purposes 136bad5cf58d_ _cc781905-5cde- 3194-bb3b-136bad5cf58d_ Session
bSession _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905- 5cde-3194-bb3b-136bad5cf58d_ Used to measure system efficiency _cc781905-5 cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b -136bad5cf58d_ _cc781905-5cde -3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b- 136bad5cf58d_ _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194-bb3b-136bad5cf58 d_ 30 minutes
fedops.logger.X _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ Utilisé pour mesurer l'efficacité du système _cc781905-5cde-3194-bb3b _cc 781905-5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ _cc781905 -5cde-3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194- bb3b-136bad5cf58d_ _cc781905- 5cde-3194-bb3b-136bad5cf58d_ 12 months
wixLanguage _cc781905-5cde- 3194-bb3b-136bad5cf58d_ _cc781905-5cde-3194 -bb3b-136bad5cf58d_ Used on multilingual websites to store the user's language preference.
Enable marketing cookies:These cookies are used to track the effectiveness of advertising to provide a more responsive service and to deliver better ads based on visitor interests.
Enable functional cookies:These cookies collect data to remember the choices users make in order to improve and personalize their experience.
Enable analytical cookies:These cookies help us understand how visitors interact with our site, discover errors and provide better overall analysis.
5. HOW LONG DO WE KEEP YOUR DATA?
In accordance with the legislation and regulations in force, we do not keep your data beyond the period strictly necessary for the purposes pursued above.
- The personal data that you have completed/declared in your profile: Duration of three (3) years from your last activity on the Site
- Data concerning your browsing, your use of the Site: Duration of three (3) years from your last activity on the Site
- Data in connection with an order: Duration of three (3) years from your order
- Audience measurement statistics and your raw traffic data for our Site: Duration of thirteen (13) months
- Prospects/customers data: Duration of three (3) years from their collection or the last contact, or the end of the commercial relationship.
- Data making it possible to establish proof of a right or a contract, or kept for compliance with a legal obligation: Archiving in accordance with the legislation in force.
However, in order to meet our administrative, legal, accounting and tax obligations, your data may be archived and kept beyond the aforementioned deadlines, in accordance with the legislation in force.
6. HOW DO WE PROTECT YOUR DATA?
In our capacity as data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organizational, technical, software and physical measures and require our partners to do the same. .
Access to your personal data is limited to prevent unauthorized access, modification, interference, loss and/or misuse. However, despite our efforts, we cannot guarantee the perfect security of the transmission or storage of your personal data on the Internet insofar as the Internet is not a sufficiently safe and secure environment.
7. SOCIAL NETWORKS/LINKS
L'essence d'harmonie is not responsible for the unlawful collection or processing of personal data by the social networks we use such as Facebook, Instagram etc...
As a service provided to our visitors, our Site may contain hypertext links to other websites which are neither operated nor controlled by the company SC CREATIONS (Essence d'harmonie).
The essence of harmony will therefore not be held responsible for the content of such websites, nor for the data protection practices of the third parties who operate them. We draw your attention to the fact that the data protection practices of third parties may differ from those presented in this Policy. We urge you to check and understand their practices in this area before entrusting them with your personal data.
How Wix Protects Information:
Our Digital Properties hosting service provides us with the online platform that enables us to provide the Service to you. Your data may be stored through our hosting provider's data storage, database or general applications. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services.
All direct payment gateways offered by the host of our Digital Properties and used by us comply with the standards established by PCI-DSS, as administered by the PCI Security Standards Council, which is an effort joint of companies like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers, including physical, electronic, and procedural measures.
Regardless of the efforts made and measures taken by us and our host, we cannot and do not guarantee the absolute protection and security of the information you upload, post or share otherwise with us or someone else.
We encourage you to set strong passwords and to avoid providing us or anyone else with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. Additionally, since email and instant messages are not recognized as secure forms of communication, we request and encourage you not to share sensitive information through these methods.