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                                                                          DELIVERY AND RETURNS

Order preparation:

Your order will be prepared and shipped within 3-5 days of receipt, depending on the influence, delays may be longer, everything will be done to satisfy you as soon as possible.

Track your order:

As soon as your order is shipped, you will receive a tracking number that will allow you to track your package, depending on the delivery method chosen.

Delivery delay :

On the spot: has youYou can pick up your order on site so as not to have shipping costs, by appointment only via lessencedharmonie@free.fr. Once the appointment is made, you can pick up your order.

at the address 2 chemin le petit molle 16250 Coteaux du blanzacais.

Pickup point: between 3 and 5 working days excluding weekends and public holidays

Tracked delivery with electronic signature

Free from 65 euros of purchases

standard delivery:between 3-5 working days  excluding weekends and public holidays

Tracked delivery with electronic signature

Free from 150 euros of purchases

Delivery 24h-48h:   excluding weekends and public holidays

Home delivery against signature

Free from 200 euros of purchases

Return

You have 14 days after your order to contact customer service for an exchange or replacement provided it has not been turned on. 

Return shipping costs are the responsibility of the customer (unless previously agreed with the seller).

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